GoDaddy is slow. Anyone else? Or am I the only one today?

broadband speed test

Well. The first guy I talked to said I needed proof my site was running slow by having a tracert as proof that my site was running slow.

So I asked to file a complaint with his supervisor.

I do not feel that is good customer service. I should not have to have a tracert just to prove that my site and my ftp are running slow on godaddy when they are sitting on performance logs. All he’d have to do is pull them up.

Instead the guy told me that advanced tech support would laugh at him he didn’t have a tracert to prove my site was running slow.

Hmm???

Well, I nicely asked for his supervisor so I could file a formal complaint against their policies. Because if that is a customer – service oriented response, then I’m the kitchen mouse.

His response was, okay but the supervisor can only write down your complaint; he won’t be able to assist you.

After a few minutes on hold I spoke with the “supervisor” who was all too happy to assist me. I reexplained the issue to him.

Lo and behold, there was a heavy server load.

We talked a little longer to address all of my concerns.

Then I asked: What is a “high ping”?

He checked with the tech team and anything over 8 is high he said.

Well, I’m getting 1-13 ping before their server and 58 – 73 ping once I hit their server hops. Thats pretty large isn’t it?

He recommended I send the tracert log to support@godaddy.com.

I’ll post a followup once I have this resolved.

In the mean time, for the 28 people that visit my site each day, please. PLEASE be patient with me. I know you’re eager to read every word I write. (hahah) But I can only publish as fast as godaddy ‘s servers allow my posts to publish.

If you feel so inclined, click this link and let me know in the comments if it takes a long time to get to my site. broadband speed test

If things don’t speed up soon, I may just be switching to hostgator.

Oh and one more thing, if you’re in the customer service industry: BE HELPFUL.

GoDaddy vs HostGator : How they live in harmony in my world

Let me start off by saying I am a customer and have clients with both GoDaddy and HostGator. So you’re already thinking, yeah this guy is going to try and sell us something or convince us for the millionth time why his host is better than any others. Well, you’re partly right. If you click my banner and signup for hosting on HostGator, I would receive a small fee.  That is true. However; this article is more about how I managed to save the most money with hosting and domain name registration.

Its a given we all want to save money. But what if you could help cut your carbon footprint at the same time? Hmm, now I’ve interested a few tree-huggers. But what about the rest of you; the average joe who just wants to save money on your website hosting?

Well, Mr. Average Joe you too should be concerned about the environment. You want it to be a clean fresh place to live when your children and their children are roaming the earth. (Thats not a question, that should just be understood). “So whats all the hoopla about saving the environment? I just want to save money.”

Well, the reason I mention the environment is that hostgator runs their servers based on wind-energy. Thats right, those giant turbine fans. (I might call them windmills, but then you might get an impression of something like this:

Chesterton Windmill, Warks 5 I have to admit the environment is not the first thing on my mind (and probably not on most of yours as well) when you are searching for an affordable hosting plan. I do however take consolation knowing that there such options exist.

Knowledge is useless without action

So what can you do? Well, you can choose your own domain name provider and you can choose your own website host. For me, I opt for being conservative in both my funds and my carbon footprint.

Now I’m getting to why I mention godaddy and hostgator!

I mentioned godaddy because that is where I find the cheapest place to register my domain names. $7.49 .com Sale! I mean you can’t beat that really, can you? Then of course we have the obvious mentions of hostgator for their “green” servers. But what about the cost?

Being green and environmentally friendly aren’t always easy on the pocketbook. The good news is, in this case – that is not true. See the banner below.

And that is how godaddy and hostgator peacefully co-exist in my world. Oh, just one more thing, this has nothing to do with hosting or domain names. But the photo to the right, was graciously donated by Michael Green. Thanks Arkle2 for sharing.

Green web hosting with HostGator. Host your site and help conserve the environment.

John Waller – Calling for a Flood

Test embed of YouTube video from Froyo

<object width=”480″ height=”385″><param name=”movie” value=”http://www.youtube.com/watch?feature=youtube_gdata&v=NKkTeKbh3Ys”></param><param name=”allowFullScreen” value=”true”></param><param name=”allowscriptaccess” value=”always”></param><embed src=”http://www.youtube.com/watch?feature=youtube_gdata&v=NKkTeKbh3Ys” type=”application/x-shockwave-flash” allowscriptaccess=”always” allowfullscreen=”true” width=”480″ height=”385″></embed></object>

WordPress switched to Spanish after auto-update [RESOLVED]

I did the automatic update to WordPress 2.9.2 today and suddenly everything in my dashboard admin was in Spanish. How did I resolve it? Simple… I went into my ftp and edited the wp-config.php file. In it was a line to choose which language. It had changed from en-US to en-PE.
If your WordPress ever switches languages on you, just change this line to read :
define ('WPLANG', 'en_US');

Visual Studio Cannot Preview Local Files [RESOLVED]

I ran into issues today while trying to get Visual Web Developer 2010 Express working. Visual Studio Express 2010 was a fresh install so there should not have been any issues. But for some reason, even after a fresh install, I did the simplest of test only to be greeted by http://localhost unable to connect. I got nothing. I even tried the simplest of files. I typed the word “hello world” in the portion of a standard html document. Still errors. So what did I do to resolved this?

It was simple: Windows\System32\drivers\etc edit the hosts file… and for some reason locallhost had been switched. Delete that one line, and voila, back in business and ready to go!

PhotoShop Mobile Huge in my Book.

image

image

So I was experimenting with PhotoShop mobile tonight. I have to say this is an excellent app. Of course no one is going to do straight out design on a phone . But this definitely does the trick for your simple file editing. Here is a before and after. Using PhotoShop Mobile, I enhanced the saturation and exposure. See for yourself.

Put in the Fire for the Sake of Prayer – john piper

Here is a podcast I just listened with Android PodKast. I think you will like it too
Put in the Fire for the Sake of Prayer

http://cdn.desiringgod.org/video/2008/20081228_high.mp4

If you have an Android phone, you can install PodKast for free. You will be able to listen to your favorite audio and video podcasts

http://fr.androlib.com/p.aspx?n=com.magmamobile.app.podkast

Visual Studio Express + JQuery code hinting : Intellisense not Working [RESOLVED]

First I discovered jQuery.
Then I discovered Visual Studio Express 2010.
I was happy.
Then I learned of Intellisense which provides amazing code hinting.
I wanted a pure OOP solution for all my scripting. So when I went setup my .js files to code in, suddenly my jQuery code-hinting and intellisense disappeared.
I needed to know How can I get intellisense to work in sub files and other js files?
The answer was simple, I just had to reference my javascript files to one another with a simple line of code.
///<reference path=”../jquery/jquery-1.4.2.js”/>
That was it! Add 3 slashes and a reference path and code hinting was restored.
Something else I learned was that intellisense has an amazing abiltity to cross-reference all of your variables across multiple files.
So no, just like with FlashDevelop for ActionScript, I can successfully have access to my vars across files. And now intellisense works across multiple files.